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How to book your hen party

How to book

Please contact us by the online form on the contact page, by email [email protected], or by phone 07958 588 407 / 07889 925 094 to check availability.

It’s useful if you can provide us with the following: date and preferred time, type(s) of parties you’re interested in, location and how many you expect in your group. If you would like us to come to your accommodation, please provide us with the postcode plus any directions or public transport information.

Don’t worry if you don’t have all this information on initial enquiry.

All parties are provisional until we have received a deposit of £95. We will confirm your venue after a deposit has been received. We ask for the final numbers, calculate the balance due, and request the balance the week before the party. We will give you teacher details the week before your party.

How to pay

After enquiry, we will send you a quote, which will give you details of how to pay. Please do not make a payment before you have received a quote from us.

We offer a number of options of how to pay:

- Please pay via the PayPal option on your quote.

- You can phone us on 07889 925 094 to pay by card over the phone. (update 29 April 2014: this option not currently available)

- You can also pay by bank transfer (in person at your bank, or online) – we can email you these details. Please leave your name and party date as reference.

- Cheques can be made payable to Academy of Burlesque & Cabaret and sent to:
Academy of Burlesque & Cabaret
78 Lavernock Road
Cardiff CF64 3QF

Please include your name and party date as reference.

Terms and Conditions

Please read these Terms and Conditions carefully before booking. These do not affect your statutory rights.

QUOTES

Quotes are valid for one month, except in the following cases:

If the party date is less than one month away, the quote is valid for one week.
If the party date is less than two weeks away, the quote is valid for three working days.
If the party date is less than one week away, the quote is valid for 24 hours only.

Quotes may be subject to increase if your party size increases. Costs are not subject to decrease if your party size decreases after full payment has been made (normally the week before the party date).

If we have given you a quote with incomplete information from you, we may need to add supplementary charges if we have been unaware of any pertinent facts, including but not limited to: a date of less than two weeks in the future, a time outwith our usual times of Saturday between 11am and 6pm inclusive, the city or town your session will be held in, a session held at your own accommodation which requires higher transport costs than originally indicated, or if you require a venue which is wheelchair accessible and/or suitable for under-18s.

PAYMENTS

The £95 deposit is non-refundable. The remainder of the balance is due the week before the session. We will contact you to ask for final numbers and request the balance early in the week before your party (eg if your session is on Saturday, we will email on Monday).

REFUNDS

If you cancel your party six working days or more before the party date, you are entitled to a full refund (should you have paid in advance) minus the £95 deposit.

If you cancel your party with five or less working days’ notice, we regret we are unable to offer you a refund.

You are able to transfer the payment, not including the £95 deposit, to a party on another date within three months. You may only transfer once.

LATENESS

As our teachers and venues have been booked for the time specified for your party, we regret we are unable to extend your lesson in the case of lateness of your party.

LENGTH OF PARTY

Your group has a dedicated two-hour time slot with between 90 and 120 minutes instruction.

CHANGES TO BOOKINGS

By you:

You are not entitled to a refund if you change the date, time or location of your party. Quotes may be subject to increase if your party size increases. Costs are not subject to decrease if your party size decreases after full payment has been made (the week before the party).

By us:

Very occasionally, and due to circumstances beyond our control, we may need to change times, dates and locations of a party.

If the change of date is not suitable for you, we will offer you a full refund.

We may change the start time of your party by up to 30 minutes and you are not entitled to any refund. You will be offered a full refund if a change of time is more than 30 minutes and is not suitable.

If we change the venue for your party, we cannot offer you a refund. The venue will be within a reasonable distance of the original venue.

UNDER-18s

You must tell us on initial enquiry if any member of your party is under 18. Under 18s cannot take part in Burlesque parties. In addition, your party will require a venue which allows under-18s. We cannot be held responsible for under-18s not gaining access to parties if we have not been informed of their presence and you will not be entitled to a refund.

HEALTH AND SAFETY

All participants take part in our classes at their own risk. We cannot accept any liability for injuries incurred during the lessons.

If you believe that you have any medical conditions which may make the class unsuitable for you then please consult your GP prior to your class.

You must at all times follow the instruction of our teachers. Students who repeatedly disobey instructions may be asked to leave the class.

You must not take part in a class when under the influence of alcohol or drugs.

Pregnancy: You must inform us on booking, or when it becomes known, if a member of your party is pregnant. If pregnant, you must seek medical advice before the class and inform us in writing (email is acceptable) that you are participating at your own risk and take full responsibility for your health and safety. You must make yourself known to the instructor on the day of the class, before the class starts. The instructor will advise on which sections of the class are suitable.

Charm School holds full public liability insurance.

PROPS

All props supplied by Charm School must be returned to the teacher at the end of the party.

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